IAG
Our services
Five service groups that complement each other: we build digital systems, support institutions in adopting them, organize business, investment and procurement paths, and help you communicate with your audiences and partners. Each service has its own page explaining what we deliver, what we need from you and how we work.
Where should you start?
If the issue is processes and systems
Start with digital transformation or public-sector solutions.
If you have an investment project or a new company
Start with market study or company setup.
If you need equipment or goods
Start with technical procurement or import.
If you are not sure
Send a short description and we will suggest the right path.
Technology & digital transformation
Custom software, process digitization, healthcare, AI, cloud, networks, defensive security and support.
- Software DevelopmentWe build web and mobile apps, enterprise systems, portals and APIs, and further develop the software you already run.
- Process DigitizationWe analyse your processes and turn them into electronic files, approval workflows, automation and reports you can track.
- Healthcare SolutionsSystems for patient administration, appointments and medical documentation in hospitals and clinics, including specialties such as ophthalmology.
- AI & AutomationAssistants, document analysis, knowledge search, chatbots and automation, with human review, data protection and honest limits.
- Cloud & HostingApp and website hosting, server operations, migration and private environments, with backups and regular restore tests.
- Networks & InfrastructurePlanning and building wired and wireless networks, site interconnection, server rooms, storage and data centre planning.
- CybersecuritySecurity assessments, tests authorised in writing, system hardening, access management, monitoring and incident support.
- Support & TrainingUpdates, troubleshooting, user training and documentation, within support levels clearly defined by contract.
Public-sector digital transformation
From assessment to e-workflows, archives, portals and operations — shaped by each institution's needs.
Public sector- Strategy & assessmentWe study how a ministry or institution works today and turn it into a phased digital roadmap that fits its real procedures.
- Workflows & approvalsTurning paper-based cases and approvals into clear digital workflows whose status can be tracked at every stage.
- Records & archivesOrganizing incoming and outgoing correspondence, files and archives electronically with classification, permissions and fast search.
- Service portalsPortals that let citizens and businesses learn about services, submit applications and track their status online.
- Internal administrationSystems for staff records, procurement, warehouses and assets that follow the institution's own rules and instructions.
- Integration & dataConnecting existing systems and improving data quality to cut duplicate entry and conflicting figures.
- Infrastructure & securityPlanning networks, servers and hosting, plus access, backup, monitoring and operating procedures that support digital systems.
- Rollout & trainingIntroducing new systems in phases, training staff by role and providing ongoing support after go-live.
- Pilot projectA digital trial on one procedure or one directorate, with a fixed duration and success criteria agreed in advance, before any rollout decision.
- Data migrationMoving data from old registers and systems into the new one with clear cleansing rules, test migrations, reconciliation reports and sign-off by the data owner.
- Operations & developmentOperational support with service levels agreed in the contract, release planning, change requests, monitoring, backups and knowledge transfer that enables the institution to run its systems itself.
Investment & company formation
Market study, company setup, procedure follow-up, partners, site set-up and remote support.
Investors & business- Market & FeasibilityWe gather market, competition, location and supplier information and document cost assumptions so you have a clear decision basis.
- Investor TripWe prepare your meetings and site visits in Syria, build the schedule and meeting documents, and record results and next tasks.
- Company SetupWe clarify requirements, prepare document checklists, coordinate registration and permits with professionals and document each step.
- Authority ServicesWe check documents, prepare paperwork, submit under the required power of attorney and track queries and status for investors and companies.
- Partners & SuppliersWe research partners, suppliers and service providers, compile offers and available evidence, and organize talks and offer comparisons.
- Site setupResearch of offices and operating spaces, coordination of viewings, fit-out and providers, with tracking of schedule, budget and open decisions.
- Trade & procurementSupplier research and offer comparison, transport and documents coordinated with customs and logistics professionals, delivery accompanied per agreed scope.
- Digital setupCompany website and business email, HR and CRM software, networks, hosting, access rights and backups, plus training and support.
- Remote supportA named contact, regular progress reports, cost overviews and receipt organization, open tasks and decisions, with an approval process you define.
- Business developmentIdentifying target customers, local partners and suppliers, building market presence, organizing partnership talks and following up agreed steps.
Import, export & procurement
Import, export, technical procurement, supplier management and logistics — from need to delivery.
- ImportWe support imports end to end: defining the need, finding suppliers, comparing offers, organising documents and coordinating transport.
- ExportWe help exporters choose markets, reach buyers, organise the agreed delivery terms and coordinate shipping with professionals.
- Technical procurementWe define technical specifications, compare offers and coordinate supply of hardware, servers and network equipment through to installation.
- Supplier managementWe structure supplier relationships: comparing offers, tightening specifications and tracking delivery dates and deviations.
- LogisticsWe coordinate transport, storage and work with customs professionals until goods are handed over at the agreed place.
Marketing & communication
Brand identity, websites, digital content, presentations and multilingual communication.
- Brand identityWe develop a clear visual and verbal identity: logo, colours, Arabic and Latin typefaces, brand guidelines and ready-to-use files.
- WebsitesBilingual corporate websites with proper right-to-left support, fast and easy to update, with hosting and documented handover.
- Content & socialContent plans, publishing calendars, designs and copy in Arabic and English for social platforms, with templates and monthly reports.
- PresentationsCompany, project and investor presentations in Arabic and English: message structure, design, charts and editable templates.
- PR & communicationPress releases, media kits and corporate messaging in Arabic, English and other languages, with media outreach but no placement guarantees.
IAG
Let's talk about your project
Message us on WhatsApp or by email, or request a meeting. We will come back with clarifying questions and a proposed first step.