Import, export & procurement

Logistics coordination: transport, storage, customs professionals and handover

We act as a single point of coordination between supplier, carriers, warehouses, customs brokers and the recipient. We plan the shipment route and track documents and dates through to handover, while licensed service providers carry out transport, storage and clearance.

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What we offer

We start with a logistics plan defining the pick-up point, the agreed delivery term, the suitable transport mode, intermediate stops and temporary storage if needed. We request and compare offers from carriers and warehouses and set out who is responsible for what at each stage.

During execution we track bookings, shipping documents and arrival dates, coordinate with the customs broker to prepare the documents required from you, then arrange inland transport and handover and document receipt. Current customs or regulatory requirements are determined by the broker and specialists in each case.

Who it is for

Importers and exportersWant one party to follow all parties involved in a shipment.
Site set-up projectsNeed equipment to arrive in the right sequence and be stored until installation.
Institutions and hospitalsReceive sensitive equipment requiring careful coordination of transport and acceptance.

Problems we address

Multiple parties with no single coordinator and unclear responsibilities.
Missing documents causing delays on arrival.
Goods arriving before the site is ready, with no storage arranged.
No up-to-date information on shipment status and arrival.
Disputes at acceptance because the condition of goods was not documented.

Tasks and deliverables

Logistics plan: A document setting out route, transport mode, handover points and responsibilities under the agreed delivery term.
Transport and storage offer comparison: A table comparing carriers and warehouses on cost, duration and terms.
Document checklist: A list of the documents required at each stage as specified by broker and carrier, and who provides each one.
Shipment tracking schedule: Regular updates on dates, status and upcoming actions.
Handover record: A template documenting quantities and condition of goods at delivery, with photos and notes.

Who does what

What IAG does

Preparing the logistics plan and assigning responsibilities.
Requesting and comparing transport and storage offers.
Tracking bookings, documents and dates.
Coordinating supplier, carrier, broker and recipient.
Organising delivery and documenting handover.

What specialists, partners and authorities do

Freight forwarders and carriers: international and local transport and shipping documents.
Licensed customs brokers: customs procedures and permits.
Warehouses and storage providers: receiving and storage under their terms.
Insurers: cargo insurance during transport when requested.
The client: providing documents, decisions and a ready receiving site.

Practical example

Illustrative scenario

Phased equipment delivery to a new site

A company is setting up a new site and awaits equipment from different suppliers on different dates.

Prepare a plan sequencing arrivals according to site readiness.
Arrange temporary storage for early shipments.
Coordinate with the broker to prepare documents in advance.
Organise inland transport and delivery to site.
Document receipt and match it against orders.

Illustrative scenario to explain the way of working, not a client reference.

How we work together

Planning
We define route and responsibilities under the agreed delivery terms.
Selecting providers
We compare transport and storage offers; the decision is yours.
Document preparation
We coordinate with broker and carrier to have documents ready in time.
Execution and tracking
We follow the shipment and keep you informed of updates and changes.
Handover and documentation
We organise delivery and document receipt.

Intended results

One point of coordination for all parties in a shipment.
Clearer visibility of dates and status.
Documented receipt that makes any issues easier to resolve.

What we need from you

Shipment and supplier details and the agreed delivery term.
Available commercial documents.
Delivery address, site readiness and receiving times.
Decisions on service providers and insurance.

Basis for cost and timeline

Coordination fees depend on the number of shipments, route complexity and follow-up period, and can be agreed per shipment or as a retainer covering several shipments. Transport, storage, insurance, broker fees, customs duties and official charges are separate and paid according to each party's terms.

Frequently asked questions

Do you own trucks or warehouses?

That is not part of our service description; we coordinate with suitable carriers and warehouses selected for each case.

Who handles customs clearance?

Licensed customs brokers; we coordinate with them and follow the documents.

Do you guarantee delivery dates?

No, dates depend on carriers and official procedures, but we track progress and inform you of any change promptly.

Can cargo insurance be arranged?

We can coordinate insurance quotes; the contract is between you and the insurer.

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