Import, export & procurement

Import support from need to delivery

We help companies and institutions turn a purchasing need into a structured import process: from specifications and supplier search, through offer comparison and documentation, to coordinating shipping and handover. Customs clearance, trade finance and inspection are carried out by licensed professionals and institutions; we coordinate with them.

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What we offer

We start by understanding what you actually need: quantities, technical specifications, quality level, indicative budget and target delivery date. We turn this into a clear request file for suppliers, search for suitable suppliers in the markets you specify and request offers that can be compared like for like.

Once a supplier is selected, we organise the commercial documents and correspondence: purchase orders, proforma invoices, packing lists and the agreed delivery terms. We follow up with both sides until the goods are ready and coordinate with freight forwarders and customs brokers as needed.

Import, customs and regulatory requirements, including any sanctions considerations, change over time and depend on the product, origin and importing party. Current requirements are therefore checked case by case with qualified professionals before any commitment; we do not provide legal or customs assessments ourselves.

Who it is for

Trading and industrial companiesNeed materials, equipment or spare parts from abroad and want a structured, documented purchasing process.
Hospitals and institutionsHave defined equipment or supply needs and want a transparent offer comparison.
Investors setting up operationsNeed to equip a site or production line without an existing supplier network.
Organisations without international procurement staffWant a partner to handle correspondence, documents and coordination with service providers.

Problems we address

Unclear specifications leading to offers that cannot be compared or goods that do not fit the need.
Difficulty finding reliable suppliers and checking their seriousness.
Incomplete or inconsistent documents delaying shipping or clearance.
No single party following supplier, forwarder, broker and bank at the same time.
Uncertainty about the current regulatory requirements for the specific product before contracting.

Tasks and deliverables

Needs and specification file: A document defining product, quantities, specifications, acceptance criteria and target date, used as the basis for requesting offers.
Supplier shortlist: A short list of potential suppliers with basic information and notes on what has been checked and what still needs verification.
Offer comparison table: A structured comparison of prices, payment and delivery terms, warranty and lead times, highlighting differences and open questions.
Commercial document follow-up: Organising purchase orders, invoices and packing lists and checking them for consistency with what was agreed; customs questions are referred to the professionals.
Transport and handover plan: A coordination timeline linking goods readiness with shipping, clearance and handover, naming who is responsible for each step.
Regular status reports: Short reports on order status, correspondence and points that need your decision.

Who does what

What IAG does

Drafting the needs and specification file together with your team.
Searching for suppliers, requesting and comparing offers.
Following correspondence with the supplier and organising commercial documents.
Coordinating schedules between supplier, freight forwarder and customs broker.
Preparing status reports and collecting the decisions needed from you.

What specialists, partners and authorities do

Licensed customs brokers: tariff classification, permits and procedures with customs.
Freight forwarders and logistics agents: booking, international transport and shipping documents.
Banks: letters of credit and transfers under their own rules and checks.
Inspection bodies: pre-shipment quality or conformity inspection where needed.
Legal advisers: reviewing contracts, regulatory requirements and sanctions questions in the specific case.

Practical example

Illustrative scenario

Importing equipment for a maintenance workshop

A maintenance company needs a set of measuring instruments and specialist tools and has no suppliers abroad.

Session to define the required devices, specifications and budget.
Request offers from several suppliers and prepare a comparison table.
Review terms; the company selects the supplier.
Check current requirements with a customs broker and adviser before contracting.
Coordinate shipping and clearance and follow up to handover.

Illustrative scenario to explain the way of working, not a client reference.

How we work together

Define the need
We document specifications, quantities, budget and target date.
Search and request offers
We identify potential suppliers and send them a uniform request file.
Compare and select
We present a structured comparison; the final decision is yours.
Pre-check with professionals
Current customs and regulatory requirements are reviewed with qualified professionals before commitment.
Documents and transport
We organise documents and coordinate shipping and clearance through to handover.

Intended results

A purchasing decision based on comparable offers.
Consistent documents that reduce the risk of delays.
A clear picture of roles and responsibilities at each stage.

What we need from you

Description of the need and technical specifications or reference samples.
Indicative budget and desired timeline.
Importing party details required for commercial documents.
Timely decisions on supplier selection and terms.
Cooperation with the broker and bank on documents required from you.

Basis for cost and timeline

Cost and duration depend on the product, the number of suppliers to contact, document complexity and the length of follow-up. We can agree a fixed scope for the search and comparison phase, or phases covering follow-up through to handover. Fees of brokers, forwarders, banks and inspection bodies, as well as customs duties and official charges, are separate from IAG fees and are paid according to each party's terms.

Frequently asked questions

Do you handle customs clearance yourselves?

No. Clearance is carried out by licensed customs brokers; we coordinate with them and follow schedules and documents.

Can you confirm that a product may be imported?

We do not make that assessment ourselves. Current requirements, including any restrictions or sanctions, are checked case by case with qualified professionals.

Who chooses the supplier?

You do. We gather and compare offers and explain the differences; decision and contracting remain with you.

Do you guarantee arrival dates?

Dates cannot be guaranteed as they depend on the supplier, carrier and official procedures, but we track the plan and inform you of any change.

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