IAGIntelligent Access Group

Intelligent Access Group

Your partner for digital transformation and investment in Syria

We plan and build practical digital systems for public institutions, companies and healthcare providers, and we support international investors with their steps in Syria. Every project has a written scope and clear phases.

Khan As'ad Pasha · Damascus

Khan As'ad Pasha · Damascus

IAG

How does a government e-service work?

What day-to-day work can look like after digitization.

Citizen portalCase workflowElectronic archiveSystem integrationReports

Example applications

These are possible applications for illustration, not references to completed projects.

Illustrative scenario

An employee requests leave

An institution or company where leave requests are currently handled on paper.

  1. The employee submits the request from phone or computer
  2. The request goes automatically to the line manager
  3. The manager approves or rejects it with a comment
  4. The leave balance is updated and the employee is notified
Details

Illustrative scenario

A citizen tracks an application

A public authority that receives citizens' applications and processes them across several departments.

  1. The citizen submits the application and receives a reference number
  2. The application is forwarded to the responsible department
  3. The citizen checks the current status using the reference number
  4. The citizen is notified once the competent authority has decided
Details

Illustrative scenario

An investor receives a project status report

An investor based outside Syria following a company setup or a local project.

  1. Project phases and responsibilities are defined in writing
  2. Every completed step is documented with its papers
  3. The investor receives a regular report on progress and open points
  4. Next decisions are made on the basis of documented information
Details

Illustrative scenario

A hospital organizes appointments and documentation

A hospital or clinic that relies on paper records and phone calls.

  1. The appointment is booked and appears in the doctor's schedule
  2. Patient data is opened at reception
  3. The doctor documents the visit in the electronic record
  4. Reports are available to management without manual collection
Details

IAG Software Products

We are developing a family of systems for HR, healthcare workflows, purchasing, customers, support and document approvals, designed for Arabic and English and adaptable to each organization's procedures.

Software
Product draft — illustrative interface with dummy data

How we work

Five clear phases, each with a tangible result.

  1. Initial conversation

    We listen to your current situation, your goals and existing constraints.

    Written summary of needs
  2. Analysis

    We examine procedures, data and existing systems together with the people involved.

    Requirements document
  3. Written proposal and scope

    We present a proposal stating what will and will not be done, the phases and the costs.

    Written proposal with timeline
  4. Delivery in phases

    We deliver usable parts in phases, and you review each one before the next phase starts.

    Working version at the end of each phase
  5. Handover, training and support

    We hand over the system and documentation, train your team, and agree on support after handover.

    Handover protocol and training materials

What is typically agreed as deliverables

  • Requirements document
  • Project roadmap and phases
  • The system with administrative access
  • User and administrator documentation
  • Training materials
  • Data export and handover protocol

Company information

About IAG

Intelligent Access Group (IAG) focuses on Syria and offers services in digital transformation, software development, healthcare systems and cloud hosting, investor support with company setup and procedures, and technical procurement. Website: iag-sy.com. Contact: WhatsApp or phone +963 934 952 195, or email info@iag-sy.com.

About
Name
Intelligent Access Group (IAG)
Website
iag-sy.com
Contact
+963 934 952 195 · info@iag-sy.com
Field of work
Digital transformation, software and IT infrastructure, business and investment support, procurement – focused on Syria

Request a meeting

Let's talk about your project

Describe your current situation and what you want to achieve, and we will get in touch to arrange an initial meeting.

We usually reply within one business day.

Please do not send confidential documents, patient data or passwords through this form.

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