Import, export & procurement

Export support: from target market to shipment

We support producers and companies that want to sell abroad: from choosing a target market and preparing sales materials, to contacting potential buyers, organising offers and delivery terms, and coordinating shipment. Customs, finance and inspection procedures are handled by licensed professionals.

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What we offer

We begin by assessing the product and its export readiness: specifications, packaging, production capacity and available documentation. We then help define one or two target markets based on available information and conversations with market contacts, and prepare a product profile in the required languages.

We contact potential buyers and distributors and organise correspondence, samples and quotations. Delivery terms are set using Incoterms as agreed between the parties in the contract; we help clarify what the chosen option means for each side in practice, without giving legal advice.

Export requirements in the country of origin and import requirements in the destination country, including certificates, restrictions and any sanctions considerations, are checked case by case with qualified professionals before a deal is concluded.

Who it is for

Producers and factoriesHave an exportable product and want to reach buyers beyond the local market.
Trading companiesWant to expand their customer network in regional or European markets.
First-time exportersNeed files, correspondence and processes organised before the first shipment.

Problems we address

Unclear which market suits the product and what buyers there expect.
No professional sales materials in the language of the target market.
Confusion about each party's responsibilities under the agreed delivery term.
Difficulty coordinating samples, offers and correspondence with several buyers.
Not knowing current destination-country requirements before negotiating.

Tasks and deliverables

Export readiness assessment: A memo outlining strengths and gaps in product, packaging, documentation and capacity.
Target market brief: A summary of available market information such as sales channels and buyer expectations, citing sources and their limits.
Product profile: A brochure or presentation in Arabic, English or other languages presenting the product and its specifications.
Buyer list and outreach tracking: A list of contacted parties, the status of each conversation and next steps.
Draft quotation and delivery terms: A structured quotation template showing prices, proposed Incoterms rule and payment terms, for your advisers to review before sending.
Shipping plan: A coordination schedule with forwarder and broker defining dates, required documents and responsibilities.

Who does what

What IAG does

Assessing readiness and preparing the market brief.
Preparing sales materials together with the marketing team.
Contacting potential buyers and organising correspondence and samples.
Coordinating shipping and documents with service providers.
Following the deal and preparing status reports.

What specialists, partners and authorities do

Customs brokers: export procedures, permits and customs documents.
Freight forwarders: international transport, booking and shipping documents.
Inspection and certification bodies: conformity, origin or other certificates required by the market.
Banks: payment handling and letters of credit.
Legal advisers: drafting contracts and reviewing requirements and restrictions in the specific case.

Practical example

Illustrative scenario

First export of a packaged food product

A local producer of a packaged food product wants to test a Gulf market.

Assess packaging, documentation and available volumes.
Check destination requirements with qualified professionals.
Prepare a product profile in Arabic and English.
Contact potential distributors and send samples.
Coordinate a trial shipment with forwarder and broker.

Illustrative scenario to explain the way of working, not a client reference.

How we work together

Product and readiness review
We review the product, documentation and ability to supply consistently.
Market selection
We define the target market and check requirements with professionals.
Materials and outreach
We prepare the product profile and start contacting buyers.
Offer and negotiation
We organise offers, delivery and payment terms; contracting remains with you.
Shipping and follow-up
We coordinate shipment and documents through to the agreed delivery point.

Intended results

A clearer picture of the target market and its requirements.
Sales materials ready for buyer outreach.
An organised export process with clear roles for each party.

What we need from you

Product information, specifications, photos and available certificates.
Production capacity and exportable volumes.
Base prices and negotiation margin.
A named decision-maker.
Samples when requested.

Basis for cost and timeline

Cost depends on the number of target markets, the scope of buyer outreach, the volume of sales materials and the follow-up period. The assessment and materials phase can be a fixed scope, followed by phases or a monthly retainer for outreach and follow-up. Shipping, clearance, inspection, bank and official fees are separate from IAG fees.

Frequently asked questions

Do you guarantee finding buyers?

No. We run structured outreach to potential buyers, but the purchasing decision lies with the buyer.

Who chooses the delivery term?

Seller and buyer agree it in the contract. We explain what it means in practice; legal review is done by your advisers.

Do you know every country's requirements?

We do not rely on general knowledge; current requirements for each product and country are checked with qualified professionals.

Can you prepare materials in several languages?

Yes, in Arabic and English, and other languages with translators where needed.

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